The Original   Electronic Lab Notebook TM
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FAQ's
The Original   Electronic Lab Notebook TM
Frequently Asked Questions:
How much does LABTrack cost?

LABTrack pricing is based upon the number of "Named Users" (eg. the number of active user accounts).  A LABTrack license can be purchased by either buying a Perpetual License (a one time fee that allows you to use the software forever), a monthly subscription or an Annual Lease for the software.  A sliding scale discount is applied - the more named users - the lower the cost per user.  Licenses are offered for Team and Enterprise starting at 5 users and going up to 200 (for Team) and 10,000 users for Enterprise.

Please contact sales@labtrack.com and provide the number of Named Users desired for a price quotation.
What hardware is needed for LABTrack?

The LABTrack Team and Enterprise Editions are thin client applications - meaning the software is installed on a server at your facility and users browse to a LABTrack web site on that server over your LAN or WAN.  Users can use any type of computer that supports a browser such as Internet Explorer or Firefox.  The requirements for the server and user's computers are fairly simple and are listed in the LABTrack Requirements Document.  User's can run LABTrack with either Windows or Mac PC's.  You can even optionally allow secure external use of your LABTrack website with VPN and HTTPS.

*LABTrack Personal Edition is typically installed on a user computer and not a server.
If I buy a licence for a specific number of users can I upgrade it later?

Yes.  LABTrack LLC's upgrade policy allows you to upgrade users licenses and migrate to a Team or Enterprise licenses at any time.  The amount that you originally paid for the software license is applied to the current list price of the license level desired.
Is support included?

LABTrack Personal and Personal/Q1 products include a 90 day support contract.  Subscriptions include support for each month purchased.  Support for the LABTrack Team and Enterprise editions, and extensions on the Personal edition 90 day periods, are available by purchasing a yearly maintenance contract.  The LABTrack Software Support Contract describes the options and costs involved.  LABTrack, LLC endeavors to make support as affordable as possible and follows common industry pricing models. 
Is a demo version available?

No.  Since LABTrack is installed on a server - providing demo versions is not practical.  We suggest purchasing a one or two month subscription (starts at as little as $ 200)  or either the LABTrack Personal software or the LABTrack Personal/Q1 for evaluation purposes.  We also offer special Pilot Terms tied to a purchase of a Team or Enterprise Edition product.  Please contact sales@labtrack.com for more information.
Can LABTrack store Microsoft Office files?

Yes.  LABTrack can store any type of file - not just Office files - regardless of format, application, or size.  This includes Microsoft Word, Excel, Powerpoint etc.  But it also includes any other type of file including chemical structures, reactions, drawings, photographs, images, output from instruments, statistics software, charts etc.  Copying and pasting is supported between Microsoft Office applications and LABTrack.
Can instruments be interfaced to LABTrack?

Yes.  LABTrack's sweeper function can automatically capture and store instrument generated files.  For instruments that do not create files - third party interfacing software is available to capture and parse data directly from RS232, BCD, IEEE and other outputs.
Can LABTrack be interfaced to LIMS and other systems?

Yes.  LABTrack fully supports real time and batch process sharing of data with other databases and applications.  XML is often employed to move data to and from other applications but also Javascript, TSQL, ODBC and ADO can be used as well.

LABTrack LLC offers the services needed to interface LABTrack to any application.  Contact sales@labtrack.com for more information.
Do You Have Other Questions?

Please contact us at info@labtrack.com.  We would be pleased to provide what help we can.
Are LABTrack's notebooks considered legally valid?

Yes.  LABTrack's pages are stored as secure records in your database. Each time a page is locked and/or modified LABTrack generates and stores a page digest (a one-way hash) that can be used to prove the authenticity of the record (author, date-time, and content).  One way hashing meets the requirements of both the Federal Rules of Evidence (FRE) and the Federal Rules for Civil Procedure (FRCP).  The U.S. Patent and Trademark Office also accepts electronic records that meet these same FRE requirements. 

LABTrack's built-in hashing function is identical to what many police agencies use - including the FBI.  For example when the FBI seizes a computer disk drive, they will often generate a one way hash of it's contents so that they can prove that they did not add any files or modify any of the files on the disk drive..  Hashing and electronic records have been accepted now for several decades in the U. S. courts.

FRCP was recently amended making it even more important to keep the original filesMichael Elliott does a very good job explaining how these changes affects lab management in an article published in the May 2007 edition of Scientific Computing .
What are LABTrack Smart-xForms?

With LABTrack's Smart-xForms functionality, users can create forms that prompt for specific data on notebook pages. All of the data values entered on the form are automatically indexed and made available for searching.  So for example if you create a form that contains a field called Cell Line or Compound Name - users can search on that data within the notebooks.  They simply select 'Cell Line' or 'Compound Name' in LABTrack's searching function.  Users can even combine fields for complex searches using boolean logic (example to find pages where Compound Name = 'Benzene' and Project = ''Effluent Source Study 10a')

Smart-xForms are easily created and stored using LABTrack's built in word processor.  Simply add the form elements needed, (such as text boxes, lists, check boxes etc.) and save the form as a template.  Users can apply templates as needed to their notebook pages and then fill in the fields.  You can even control what portions of the form users can modify by locking down portions of the form or the entire form.

With Smart-xForms you don't need to know anything about databases, or HTML or XML - simply create your forms and LABTrack takes care of the rest.