The Original   Electronic Lab Notebook TM
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This page was last updated on: May 3, 2013
Customer Support
Current Shipping Version: 4.0.4e
Hardware and Software Requirements:
Support Contact Information:
Support By Email:  support@labtrack.com
Support By Telephone:  Call (949) 203-0470 x 2  (U.S.A.)

Standard Hours of Support:   8:30 am - 5:00 pm Pacific Time Zone*
*(Customers who have purchased Extended Hour Coverage - Please refer to your LABTrack, LLC Support and Maintenance Agreement for coverage terms)
LABTrack Training Classes
LABTrack customers can register for on-line training classes.  Lasting 1 to 1 1/2 hours these classes cover the basics of using the LABTrack ELN software.  Applicable to all Editions 4.0 and later. Requires a broad band internet connection and a long distance phone call.  Limited to 15 attendees.
Send an email with the requested date to support@labtrack.com to register.

ELN User Introduction Training (duration 1 1/2 hrs):
Monday May 6th @ 12 Noon PT
Tuesday May 14th @ 1 pm PT
Wednesday May 22nd @ 12 Noon PT
Monday May 27th @ 8 am PT


ELN Administrator Training (duration 1 hour):
Tuesday, May 7th @ 12 Noon PT
Wednesday May 15th @ 1 pm PT
Thursday May 23rd @ 12 Noon PT
Tuesday May 28th @ 8 am PT

ELN Template Definition Training (duration 1 1/2 hrs):
Friday, May 3rd @ 8 am PT
Wednesday, May 8th @ 12 Noon PT
Thursday May 16th @ 1 pm PT
Friday May 24th @ 12 Noon PT
Wednesday May 29th @ 8 am PT


Need Help?  Click Here for Immediate Answers
9 am - 5 pm PST M-F
LABTrack Pro - Personal, Team and Enterprise Editions
Technical Notes:
010 - Changing How Internet Explorer Displays Embeded Files on a Notebook Page
011 - Enabling the Administrative Menu Functions with LABTrack Personal and Lite.pdf
012 - Notes about Creating Forms and Templates.pdf
015 - Defining Templates that Perform Calculations.pdf
016_-_Changing_and_Defining_Embedded_File_Options.pdf
Whats New in Version 4.0
Join the LABTrack Google Group
Registered LABTrack customers can join the new LABTrack Google Group.  Members are free to post questions, comments and suggest improvements to the software.  This is a moderated group.

To join please send an email to support@labtrack.com.

LABTrack_Requirements_v8.pdf
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